Work Experience

Transformed a high-stress, reactive engineering department into a proactive, process-driven organization, boosting both productivity and team morale. Customer spend through our platform grew 450% in two years while we planned and executed a scalable, cloud-native architecture and implemented robust processes for work readiness, execution, and quality assurance. Built centralized knowledge management systems and documentation standards, empowering teams with clear workflows and templates.

Implemented AI tools, strategies, and guidelines across engineering and operations to accelerate development, code reviews, alerting, early business insights, data scraping, payment automation, and more. Rebuilt our legacy application and improved data management using MongoDB, Firebase, Next.js, and Material UI, while setting the long-term vision for a microservice architecture and launching — and monetizing — our first public API.

Hired to help the company grow its engineering department in a sustainable manner after losing key contributors. During my time here, I implemented new processes for dealing with noise and distractions, making work visible, continuous improvement, and work prioritization. I reshaped and formalized a new hiring strategy, helped improve engineering onboarding and built policies around knowledge management. Other efforts included building an annual feedback loop for peer reviews, manager reviews, 360 feedback and annual employee assessment based on company values.

I am incredibly proud of the work I did here, the teams I assembled, the evolution from startup mentality to enterprise-level performance and process, and the communities I brought together outside of team or pillar borders. I had the pleasure to build a team around Enterprise Permissions, attacking immediate needs, and helping plan the roadmap and architectural decisions for future and long-term success. Being short of leaders, I was requested to concurrently manage and build processes on the Identity squad (6-month interim) handling SSO, SCIM, and other integrations. I built a Community of Practice that empowers engineers to share their vast knowledge with others, establishing shared standards and tools, and sharing awareness across team boundaries.

I spent eight great years at Nike and it was a tremendous ride. I got my start rebuilding the checkout experience for Nike.com and we were the first team to fight for and bring NodeJS to our build servers in 2015. I was later requested to be on the first 5-person team to build the first Nike.com experience in the cloud using AWS and our custom-built frontend framework.

After two years on the cloud efforts, I spent two years within Nike Innovation assembling project-based teams and creating a plethora of applications to support and provide innovators with new insights. I was recruited back to Nike Digital to support more cloud efforts to build Cloud Cart and deploy to 30+ countries in six months, to help evolve our global navigation, and was later asked to join and help rearchitect and build the next generation of Nike.com using NextJS and microcomponents.

Pop Art, a fast-paced interactive marketing agency, is where I learned never to trust memory alone — not while juggling up to ten concurrent projects where quality and timeliness are non-negotiable. I wore many hats: lead front-end engineer, strategic planner, consultant, researcher, and budget planner (and enforcer).

The VFD had a systemic communication problem, and I was hired to develop a scheduler/calendar for firefighters and admins to manage training, events, and news. After completing the request within the first few weeks, they created a new position to grow and maintain this new system. The ‘Fire Intranet’ survived another 5 years of usage without any further support or updates.

Starting as an intern, our team had the opportunity to embed within teams across Pinnacle West subsidiaries to help them visualize their current operations and help them optimize how they work. I created an automated solution for ingesting all process data and outputting graphs and charts that was later patented by the company.

I studied Electrical Engineering for two years before pivoting to Computer Information Systems with a minor in Communications. During my education, I worked full-time, was an active member in the business fraternity Alpha Kappa Psi, took on client work as part of the Consulting Scholar Program, and taught introductory business classes.